RN Associate Director Professional Administration Department
Optum
Application
Details
Posted: 15-Oct-24
Location: Albuquerque, New Mexico
Salary: Open
Internal Number: 143376986
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Position is accountable for multi-site clinical operational support with focus on safety, education, orientation and competency, clinical quality, infection prevention and employee health. Receives direction from Senior Director of Nursing and Optum West Chief Nursing Officer. Demonstrates excellent clinical knowledge of nursing process, understands inter-disciplinary approach to clinical management. Oversees professional administrative practices to ensure health and safety regulatory compliance and accountabilities Position is accountable to collaborate with Optum West Region Operations Team and Provider/Physician Leadership to improve quality, cost, patient service and operational performance. Develops and executes strategies to implement organizational mission, vision and values that optimize patient outcomes and financial performance. Facilitates excellent customer service and satisfaction while achieving organization-specific quality and financial goals. Develops and participates in companywide policy and procedures to monitor and ensure company and regulatory compliance and consistency. Recruits, retains and promotes outstanding teammates.
Primary Responsibilities:
General:
Acts as a clinical resource to teammates
Leads the practice health and Safety team
Participates in performing practice health and safety assessments
Participates on/leads committees, policy and procedure development, special projects and process improvement initiatives
Supports Performance Improvement Programs and patient safety programs and initiatives
Education, Clinical Competency Validation:
Collaborates with clinical education team
Collaborates with educators to create, implement and evaluate education, special projects and quality programs
Implements and leads teammates development activities
Develops and teaches comprehensive curriculum
Analyzes research and integrates into current practice
Supports/Leads process improvement activities (LEAN Performance improvement)
Develops/leads distance education and standardization
Quality:
Leads structured clinical quality and infection prevention assessment (audit) process
Monitors quality of patient care, in an out-patient environment, utilizing the nursing process and performance improvement models
Identifies and assesses the appropriateness and safety of care for known and potential problems; evaluates outcomes
Develops policies and procedures that meet regulatory agency compliance and standards of care
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Bachelor’s degree in nursing
Graduate degree in healthcare or nursing
Active unrestricted RN license in the State of New Mexico
BLS (Basic Life Support) certification
5+ years of clinical nursing experience
3+ years of management experience with successive promotions and Site Audit (assessment experience)
Ability to review root cause of problems, issues, develop plans in collaboration with others and implement plans for process improvement
Demonstrated ability to lead others and to think outside of conventional processes
Possess knowledge of research techniques, data analysis and reporting, forward/strategic planning and integration of technologies within staff development initiatives
Knowledgeable about regulatory requirements such as OSHA and regulatory/accrediting requirements
Principles of adult learning and education
Epidemiology principles and concepts of infection prevention and nursing theory
Preferred Qualifications:
Masters in Nursing
Currently enrolled in a graduate program
Solid leadership and organizational skills including group and team building, coaching, communication of vision, change management, and people/product focus balance
Advanced ability to develop people, empowerment and accountability at all levels
Solid sense of integrity and ability to command the respect of patients and employees at all levels
Ability to create and maintain a caring culture. Must possess strong analytical skills
Demonstrated ability to lead groups successfully coupled with solid interpersonal, excellent oral and communication skills
Demonstrated skills in performance improvement process, program development, project management, computer technology, database development and management and instruction design
Proficient in field of nursing practice and possess independent clinical skills
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.