The incumbent of this position is responsible for the pharmacy benefit program development, implementation, monitoring and reporting. Programs and program activities shall focus on: pharmaceutical formulary selection, formulary implementation, medication conversions, Medication Usage Evaluations, Medication therapy pathway assessments (economic and clinical), patient health outcomes, health-related quality of life assessments, medical education and information communication. Duties include but not limited to: Pharmacy Benefit Program Manager: The incumbent shall be responsible for the development and maintenance of economic analysis programs to include: (1) Develop, implement and manage programs to optimize drug therapy costs, including the development of disease management programs. (2) Develop, implement and manage a program that will track medication shortages and provide alternative products to prevent delay in therapy and maintain access. (3) Develop, implement and manage a program that will allow for timely adjudication of non-formulary drug requests to minimize delay in therapy and improve access. (4) Interface with internal and external patients to identify, develop and implement appropriate formulary programs, outcomes assessment, and cost- saving initiatives. Medication Therapy Management Activities: The incumbent shall: (1) Participate in the development /presentation of medication monographs and treatment protocols for the local PBM. (2) Provides direct patient care activities in assigned clinical areas. Clinical activities are focused on addressing access to care, formulary selection, minimizing polypharmacy, and promoting safe, timely and cost-effective use of medications. (3) Documents all interventions in accordance with standard policies/ procedures for purposes of outcome, and workload assessment. Education /Training: (1) Works with the Associate Chief of Clinical Pharmacy Services to identify and target drug therapy interventions. Develops and performs in-services promoting cost-effective medication management to all health care providers and pharmacy staff within the Medical Center. (2) Serves as a resource and provides information and education to pharmacy staff (including students and residents) providers, and patients. Education is provided through in-services, newsletters, and face-to-face encounters. (3) Participates in the precepting of pharmacy residents and students during clinical responsibilities to increase the awareness and understanding of pharmacoeconomic and formulary management issues. Outcomes/Research: (1) Designs and participates in research studies involving drug therapy outcomes, pharmacoeconomics, and pharmaceutical care. (2) Coordinates and acts as a liaison for local, VISN, and National pharmacoeconomic research activities involving Pharmacy Service and the Medical Center. Interpersonal Relationships: (1) Serves as a liaison between the local PBM and pharmacy, helping to solve problems, clarifying issues, improving processes and communications to improve inter-service relationships. In contact with patients, relatives, staff members, demonstrate a concerned, compassionate and professional attitude to enhance the image of pharmacy, the medical center and VHA. (2) Must deal with difficult situations involving all levels of contacts (patients, nurses, physicians, pharmacy staff, etc.) this includes the ability to identify key elements of a situation and weigh the relative importance of issues, and cope with the dynamics of changing situations to maintain constructive relationships as well as response to situations that may change rapidly. (3) Must respond to multiple problems or situations simultaneously with limited time and resources and successfully resolve clinical care needs. Work Schedule: Monday - Friday 8:00 am to 4:30 pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.